Hospital Token Management System
Patients book a token from their phone, check in by QR and arrive when it is nearly their turn — instead of sitting in a waiting hall all morning.
What this software solves
Walk-in queues make waiting times unpredictable. Reception staff spend the day managing crowds, and doctors lose consulting time to disorganised patient flow.
Everything the system covers
Token Registration
Patients book a token by department or doctor, online or at the counter.
QR Check-in
Contactless arrival confirmation that moves the patient into the live queue.
Live Queue Display
Waiting-area and counter screens showing current and next tokens.
Notifications
Reminders sent ahead of the patient's expected consulting time.
Payments
Consultation fees collected online by UPI or card, or at the counter.
Doctor Console
Call-next, hold, skip and complete controls for the consulting room.
From first call to running system
Common questions
Do patients need to install an app?+
A browser link is enough; a native app is available where a clinic prefers one.
Can walk-in patients still be handled?+
Yes. Counter staff issue tokens that enter the same queue.
How are notifications delivered?+
WhatsApp or SMS, configured per hospital.
Related products
See Hospital Token Management System on a live demo
We'll walk through the system with your own business scenario, not a canned demo script.